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About the festival

Everything you need to know, from how to get here via train, DLR or bus, plus our site opening times, what you can and cannot bring to ONBlackheath and readmission details.

FAQs

ONBlackheath will take place on Saturday 13th and Sunday 14th July 2019.

Our site opens at 12noon on Saturday and Sunday, closing at 10.30pm on Saturday and 10pm Sunday.

FESTIVAL LOCATION

ONBlackheath will take place in the beautiful setting of the heath.

The festival site will be north of the junction of Hare and Billet Road with Mounts Pond Road. You will be able to find our festival 2019 map here a bit closer to the time. 

 

 

Tickets for this year's ONBlackheath are on sale now and available via our Tickets Page

OFFICIAL TICKET AGENTS

OFFICIAL RESALE SITES

ANTI TOUT INFORMATION

Beware of unauthorised ticket agents and individual re-sellers (including tickets offered on eBay, Gumtree and Craigslist, Instagram and Facebook and re-sale sites such as Viagogo and Stubhub), buying from them can be a lot of trouble. It’s possible you’ll pay over the odds for a ticket that may have never existed or might never materialise.
If you have been the victim of a ticket scam please report the website to Action Fraud.

We have compiled a guide to avoiding touts and unauthorised websites and agents. We recommend you DO NOT BUY from these sites. We the promoter (ONBlackheath Ltd) have not supplied any of these sites with any festival tickets and cannot guarantee the authenticity of any tickets they may be offering for sale.  For more information see our Anti Tout Guide.

If you would like confirmation that a website is authorised or not, you can call our information line on 020 7009 3001.

We monitor the internet and do what we can to prevent fraudulent activity but the best way to prevent fraud is to not risk buying from unauthorised sources.

 

BAGS ALLOWED

Large bags are not allowed to be taken into the festival. There is no cloakroom. Small bags are allowed into the festival with the dimensions W21cm x H30cm x D8cm (A4 Size).

Bags will be searched on entry to the event, to avoid lengthy queues we strongly advise that you do not bring a bag. We appreciate your cooperation and patience when entering the festival.

Bags must not be left at entrances or surrounding areas. Any items left will be removed and disposed of accordingly. 

You will also be searched at the entrance to the event which may include a full body pat down, any item(s), which may reasonably be considered for use as a weapon, or which may cause danger or disruption to any other persons at the event, will be confiscated. 

Please allow plenty of time to get into the event, and for concert entry procedures, ticket checks and searches. 

Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the arena or other parts of the site may be searched.

FOOD AND DRINK

You can take snacks into the festival for your own consumption. Please note that you won’t be able to bring any plastic bottles into the event, however you can bring an empty reusable bottle of 500ml or less. 

If you are bringing snacks, please do so in a carrier bag or small rucksack.

Please don’t bring any alcohol or glass containers/bottles of any sort.

KEEPING IT GREEN

Blackheath is a lovely green part of the city and we’d like to keep it that way so please respect the environment by using the many recycling points and bins provided to keep the site and surrounding area clean.

BIN YOUR BUTTS

Every butt has to be picked up by hand, so it would be awesome if you did not flick your cigarette and put it out before you bin it.

WATER

Please feel free to refill your reusable bottle at the taps provided. Please note that this is a plastic free event.

NOISE

We love this part of London and want to be good neighbours, so please respect people living locally by arriving and leaving the festival peacefully and quietly. By all means let off steam while on site!

SECURITY

We take the security and safety of our festival-goers very seriously – it is a real priority.

Please help us by bringing as little as possible and remember we do not allow bags larger than A4 into the arena. Please be patient while we carry out our security checks and searches, which take place at point of entry to the event.

Our security staff are there for your safety – please co-operate with them as they work to keep us all safe and sound. Some are covert, but most are obvious by their numbered tabard. Always go to them if you need help.

RE-ADMISSION

Please note this event is no re-admission. Please ensure you have everything you need before entering.

 

 

WHAT TO BRING

A hat, sunscreen, sunglasses, rainwear, woolly jumper/fleece and, of course, your ticket!

Empty reusable bottles of up to 500ml may be brought into the site. ONBlackheath will be a plastic free event. There will be water points available on site for free water refill.

Bring enough cash and/or a cash card (keep it safe!) – We have cash machines onsite, all of which accept all UK debit cards – some of the machines will also accept all International & credit cards. A fee will be charged to use the machines.

Bring ID if you look under 21 in order to be admitted to the festival. You will also need ID if you want to buy alcohol and look 25 or under.

Medication – If you need to bring medication with you, we recommend bringing a doctor’s note or a prescription for it if it is not easily recognisable. We’re not doctors, please be understanding if we question what you’re bringing in as it is important to prevent drugs getting in to the festival. Plus, tell your friends of any allergies you have.

Check the latest weather update before you leave for ONBlackheath.

WHAT NOT TO BRING

Illegal substances & legal highs (Inc. nitrous oxide, psychoactive substances and herbals highs) – Just say no! If found with these you will be evicted from site.

Standard compact cameras will be permitted, though you will not be able to take in a camera with a lens longer than 6 inches. Video cameras are not permitted on site. Mobile phones that take video are permitted.

Food hampers/cool bags/boxes; alcohol; You can take snacks into the festival for your own consumption. If you are bringing snacks, please do so in a carrier bag or small rucksack.

Glass bottles or containers.

Offensive weapons or anything that may be considered offensive.

Pyrotechnics or fireworks; distress flares & flares; smoke bombs.

Laser pens.

Paper lanterns.

Flags on poles.

Tables; chairs of any sort, including stools and shooting sticks; gazebos and parasols.

Barbeques or any kind of cooking apparatus.

Large (golf) umbrellas.

Bicycles, scooters, roller skates.

Drones.

Sound systems (including personal speakers)

Children under 5 (Aged 4 or below) go free but do require a valid ticket. Children under 16 years old must be accompanied by a parent or guardian (18 or over) at all times. 

We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.

VALID ID

Please bring ID if you look under 25 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.

The only accepted proof of age documents are:

1. A Passport (Not a photocopy)

2. Full Driving Licence or Provisional Licence

3. A Proof of Age Card bearing a PASS hologram

4. A Ministry of Defence identity card

5. A National identity card issued by an EU member state

 

 

HOW TO APPLY

We want On Blackheath to be an event that is accessible for all. To ensure we have the correct level of facilities we ask customers to apply for access to the facilities they require.

To apply you must first purchase a standard ticket for however long you wish to attend the Festival. Once you have purchased your ticket we ask you to complete and submit our online Access Requirements form.

Our application form consists of several questions regarding your requirements at the event. Along with this, we ask for supporting documentation for validation of your request.

Please find full details here:

 

SECURITY

We take the security and safety of our festival-goers very seriously – it is a real priority.

Please help us by bringing as little as possible and remember we do not allow bags larger than A4 into the arena. Please be patient while we carry out our security checks and searches, which take place at point of entry to the event.

Our security staff are there for your safety – please co-operate with them as they work to keep us all safe and sound. Some are covert, but most are obvious by their numbered tabard. Always go to them if you need help. The medical tent is fully staffed and open in line with the arena.

There are security measures you will see and of course ones that you can’t. The whole site is monitored throughout by staff on the ground and managed by a team of monitors in a fully staffed Event Control.

We work very closely with The Met Police and members of the security services to ensure our security procedures are up to date and we are following best practice. We put a lot of time and effort on briefing and training and run emergency exercises. Please help us by reporting anything that doesn’t look right to you and also please let us know if you spot an area where we can do better and we will get on it.

CARE AND SAFETY

We don’t accept any discrimination towards any individual or groups of individuals at any of our festivals.

Irrespective of the background of the individual, be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity. We are proud of the diverse nature of our festivals and their customers, if you see or experience anyone undermining this – no matter the severity – please report it immediately to one of our onsite staff.

Care and safety on site

• Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other

• Learn the layout of the site so you can easily find toilets and stewards

• Keep your phone charged in case you’re separated from your friends

• Stay hydrated. There are tested drinking water points throughout the arena which are free to use

• Familiarise yourself with what you can and can't bring in our FAQ section

• Keep your wits about you. Drink responsibly and know your limit

• Large bags are not allowed to be taken into the festival. There is no cloakroom. Small bags are allowed into the festival with the dimensions W21cm x H30cm x D8cm. We appreciate your cooperation and patience when entering the festival

• Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about

• The Welfare Tent is open throughout the event and is staffed by experienced and supportive people. They can provide confidential advice and offer support if you need to talk. Please go to the Welfare Tent if you experience any problems or need to talk to someone for any reason

WELFARE FACILITIES

Our First Aid facilities will be open throughout the event and provide experienced, caring and confidential help.
There will also be an information point, able to answer any questions that you might have. Nipperbout will be joining us again this year and their focus will as always be our smallest festival visitors. 

LOST CHILDREN

If you have lost a child, please contact a member of staff immediately who will be able to help you or go to the Welfare facilities.

DRUGS POLICY & ADVICE

ONBlackheath does not condone the use of drugs. Drugs enforcement laws are as applicable onsite as anywhere else in the UK. It is illegal to buy, sell or take drugs. All drugs are potentially dangerous, there are no harmless drugs. The only way to avoid risks is to not take drugs at all. This goes for new psychoactive substances (formerly known as “legal highs”) as well. But we want our festival goers to know above all else that you can come to us for help if you or your friends need it without fear of getting in trouble at any time. Always be honest with medics and welfare teams about what you have consumed so that they know how best to help you.

Visit our Drugs Policy and Advice page for more information.

CONTACT INFO

For all enquiries relating to tickets please contact the outlet from which you bought your ticket.